Payment Policy
Privacy Policy – GDC HEALTHCARE
Last Updated: 13 November 2025
GDC Healthcare (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our diagnostic services, website, mobile communication, or visit our centre.
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1. Information We Collect
We may collect the following information:
A. Personal Information
Name
Phone number
Email address
Address
Age / Date of Birth
Gender
B. Medical Information
Test bookings
Medical history relevant to diagnostic services
Test samples and lab reports
C. Technical Information
IP address
Device details
Browsing data (if website/app used)
D. Payment Information
Transaction details (No card/bank details are stored by us)
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2. How We Use Your Information
We use your information to:
Provide diagnostic and healthcare services
Process test bookings and appointments
Send reports via email/WhatsApp
Respond to inquiries and customer support requests
Improve our services and patient experience
Maintain records as required by medical authorities
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3. Sharing of Information
We do not sell or share your personal information with any third parties except:
Accredited laboratories for processing your tests
Government authorities if required by law
Technical service providers (SMS, WhatsApp, email delivery)
All partners follow strict confidentiality and data-protection standards.
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4. Data Protection & Security
We take all necessary steps to keep your data safe:
Secure servers
Encrypted report delivery
Access restricted to authorized medical staff only
Although we take strong precautions, no system is 100% secure. You agree to use our services at your own risk.
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5. Report Delivery
Your diagnostic reports may be delivered via:
Printed copy at the centre
We ensure confidentiality, but users must keep their devices secure.
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6. Your Rights
You have the right to:
Request correction of your personal details
Request deletion of your data (if legally permitted)
Withdraw consent for marketing messages
Contact us anytime to update your information.
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7. Cookies & Website Tracking
(If applicable)
Our website may use cookies to improve user experience. You can disable cookies in your browser settings.
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8. Changes to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on our website or shared at the centre.
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9. Contact Us
For questions about this Privacy Policy, you can contact us:
GDC HEALTHCARE